DNP Launches Service that Monitors Operating Status of Surveillance Cameras and Notifies Occurrence of Failure

Prompt detection of malfunctions to keep excellent maintenance support

Dai Nippon Printing Co., Ltd. (DNP) will, from October, 2016, launch a service that monitors the operation of internet-connected surveillance cameras, and notifies administrators via e-mail in cases of communication errors and hardware failures.


In instances of faults with surveillance cameras that are connected to, and managed via the internet, an error message is displayed on the monitoring terminal, such as a personal computer. Challenges exist, however, such as video data not being preserved, making it impossible to confirm operational history. This can occur in cases where maintenance tasks are delayed and error conditions prolonged if monitoring is not constantly carried out, or where monitoring staff do not notice the error right away.

In response to these challenges, DNP in cooperation with UNIADEX, Ltd, will commence a service that monitors the operating status of surveillance cameras, and which, by sending an e-mail to the administrator when faults arise, supports the stable operation of such system.

[Service Features]

When faults are detected in internet-connected surveillance cameras, a message is sent from the UNIADEX server that monitors operational status, to the DNP monitoring center, and an e-mail noting the occurrence of a fault is then delivered to the system administrator. At the same time, a similar message is sent to the point of contact for the maintenance department, and maintenance responses, such as repairs, commence. By introducing this service, defect occurrences can be discovered in a timely manner, and responses put into effect in a rapid fashion, making it possible to minimize the loss of stored data.


Start up fees and operation fees in case of operations over five-year period: From 3.5 million yen.

[Looking Ahead]

DNP has positioned Knowledge and Communication, Food and Healthcare, Lifestyle and Mobility, and the Environment and Energy as business growth areas, and is engaged in the creation of new value. The Company is strengthening information security responses, in the face of increased social needs, while also providing various information security solutions, including consulting and marketing services.

DNP will propose the new service to industries and companies requiring surveillance cameras, aiming for sales of 1.0 billion yen by FY 2018. The new service will also be expanded to surveillance camera systems at food factories, which are seeing increased demand from the standpoint of Food Defense, which ensures safe and secure foods.

* Product prices, specification and service contents mentioned in this news release are current as of the date of publication. They may be changed at any time without notice.